> For the complete documentation index, see [llms.txt](https://help.transform.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.transform.ai/collaboration-and-automation/communication.md).

# Communication

### Overview

Communication features keep decisions and next steps inside the work item.

They reduce ambiguity during handoffs and governance reviews.

### Key Concepts

* **Comment**: discussion and decision trail attached to an item
* **@mention**: notification signal to a specific Teammate
* **Link**: reference to related items for context reuse

### How It’s Used

Use comments for questions, clarifications, and approvals.

Use @mentions when a specific response or action is needed.

### Benefits

* Cleaner decision trail
* Less context loss across teams
* Faster review cycles

### Setup Steps

Common places comments appear:

* requirements
* tasks
* tests
* artifacts (when supported)

Start here:

* [Comments and Mentions](/collaboration-and-automation/comments-and-mentions.md)

### Best Practices

* Ask one question per comment.
* Quote the exact requirement or task under discussion.
* Summarize decisions in one line using `Decision:`.
* Link related work instead of copying long text.

### Summary

Related:

* [Following and Watching Items](/collaboration-and-automation/following-and-watching-items.md)
* [Team Communication Tips](/collaboration-and-automation/team-communication-tips.md)
* [Notifications](/collaboration-and-automation/notifications.md)
* [Comments and History](/collaboration-and-automation/comments-and-history.md)


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