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Settings

Overview

Settings control defaults and behavior at the Account, Organization, or Project level.

Key Concepts

  • Account settings: affect every Organization and Project

  • Organization settings: affect the Organization and Projects inside it

  • Project settings: affect a single Project

  • Default: starting value applied to new items

How It’s Used

Use Settings during rollout and when governance changes. Use Account settings for shared fields and controls. Use Project settings for delivery-team workflow defaults.

Benefits

  • More consistent workflows across Projects

  • Cleaner reporting through standardized fields

  • Reduced access drift through scoped configuration

Setup Steps

1

Open settings at the required scope

Open settings from Account, Organization, or Project navigation.

2

Apply changes with governance in mind

Prefer Account-level settings for shared fields. Use Project settings for initiative-specific workflows.

Best Practices

  • Document field meanings and status definitions in a shared SOP.

  • Duplicate shared configurations before major changes.

  • Review settings quarterly to remove unused fields and templates.

Summary

Settings control defaults and behavior by scope.

Account settings standardize shared fields.

Project settings shape delivery workflows.

Related:

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